Articles & Insights

From Our Work.

May 12, 2022

How To Be Mediocre: Featuring The Universities and Colleges of Canada

It’s true that the majority of universities (and colleges) in Canada have an organizational culture that is, at best, mediocre. So many passionate and hard working people work in these institutions. So how, and why, are so many of them not achieving their full potential? Read on to see the top three ways post secondary […]

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March 4, 2022

Like It Or Not, Your Post Pandemic Leadership Is Misguided

For those in leadership, the main focus of your last couple years has more been on survival than anything else. But now, if your goal was to return to normal after the pandemic, you have missed the huge lesson that the world is doing everything it can in order to teach you. You have to […]

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January 31, 2022

Group Culture & Empathetic AI: Oh The Possibilities

Group culture is a dynamic and challenging area of human performance. To add to that, empathetic AI is a relatively new frontier in the world of artificial intelligence that is garnering more attention all the time. When we bring these two things together, we create an arena where entirely new frontiers can be discovered in […]

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January 26, 2022

Psychological Safety vs Psychological Stress: Balancing Both Matters

Psychological safety is a hot topic right now, with good reason, as it is a key part of high performance. It is lacking in workplaces, educational settings, and even homes worldwide. But it also leaves a very important question: What about the need for more psychological stress? What Is Psychological Safety? Here we focus on […]

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December 31, 2021

3 Organizational Culture Insights From 2021

In 2021, organizational culture continued on the path of difficult trends set in 2020. Mainly, these trends involve the continued use of remote work, economic challenges, continuous pivoting, lack of clear vision, and turnover. Check out the biggest changes we’ve seen in the past year and how we can improve them in 2022. The Great […]

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December 4, 2021

Norms: Great Culture Tools

There are many types of culture tools that can help to make significant improvement in group culture. The one most often forgotten is to establish, and align with, norms within the group. What Is A Group Norm? How To Establish Norms As A Culture Tool How To Align With Norms Explicit vs Implicit Norms What […]

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November 24, 2021

3 Ways Poor Student Experience Is Damaging Schools & Communities

It’s not hard to see that a combination of budget reduction, a pandemic, and aging decision makers is leading to poor student experience. It is time to face the reality that the student experience is not being appropriately addressed. A culture of consumerism is plaguing post-secondary institutions and in this article we identify the three […]

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November 14, 2021

Killing Culture: 4 Ways To Prevent Damage From Halfway Teaching Vulnerability, Empathy & Growth Mindset (Based on Data)

The initial question is probably how these things could possibly be killing culture when the work is so important and effective. In recent years there has been a lot of spectacular research done by the likes of Brené Brown, Carol Dweck, Jeremy Rifkin and many more that is changing the world of group culture and […]

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November 5, 2021

Remote Shift Work Is Hell on Families and Performance, But Your Work Culture Isn’t Much Better

The structure of remote shift work can take many different forms: 7 days on, 7 off. 14 on, 7 off. 21 on, 7 off. We have been spending time learning, measuring, and building camp culture for workers who are on an in/out work schedule based around flying, or driving, in and out of camp for […]

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October 22, 2021

Blue Jays & Why Personality Tests Are Performance Fool’s Gold

Personality tests build an understanding of the people that you rely on to perform for your company or your team. What if the application of them for performance is fundamentally flawed? What if you’re actually getting little actionable insight into getting better? We explore how personality tests are being used and how to be better. […]

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